Customer Care
A good partner has to be able to listen. Our customer relationships are based on long-standing teamwork. This also includes taking your concerns seriously and implementing the changes you propose.
Customer care extends beyond the project phase and provides optimal support during ongoing operation as well. This guarantees the sustainability of the investment and allows the customer to benefit from the full potential of Adcubum Syrius.
The advantages:
- Ongoing support, even after successful implementation
- In-house support organisation
- Clearly defined contact person for the customer
- Problem analysis by certified experts from a variety of fields
- Incident and requirements management handled by a central unit
- Holistic support with release upgrades
